
A Google user
- Flag inappropriate
- Show review history
The control interface is pretty basic, but is very badly done. Some examples: // I disabled "School Time" to make an AM and PM school time to let him have some free time at lunch. School time became invisible to me, but it still blocks him with "School Time". Very difficult to debug. // I'm unable to create new schedules based on a template. Back to the AM and PM example, we should be able to copy an existing schedule, or allow more than one contiguous time segment. But you can't. So you have to input everything manually. // Manual input for a custom schedule doesn't even work. You spend your time manually clicking all the apps and then click save, you get a "Settings saved" green box, but nothing was saved. Then you have to go back in and click just one app, then click save, then go back in, click save again , etc. It's exhausting and horrible. // There is a save button on some of the screens for updating the apps, but not others. The app doesn't stop you from leaving the screen without clicking the save button, so you lose all your work. But this isn't such a big deal since it wouldn't save your work anyway. // Oh, and the "chat with us" support button doesn't work.
56 people found this review helpful
Parental Control App by Screen Time Labs
April 27, 2019
We are sorry about the issues you experienced. Please get in touch with our support team at support@screentimelabs.com and we will do our best to help.

A Google user
Had a lot of trouble with this. It works... Sometimes. I've had to reinstall a few times. You need to block settings or they just turn off admin and delete. If they do a split screen it doesn't use up their time, and the GPS option hasn't worked on one phone (same phones) like .. ever. When it works it's awesome but for a paid service I've been very disappointed
44 people found this review helpful
Parental Control App by Screen Time Labs
January 13, 2020
We are sorry about the issues you experienced. Please get in touch with our support team at support@screentimelabs.com and we will do our best to help.

diana triplett
This is a great app in theory. But it's features are not reliable. It only monitors some of the messages, not all. It doesn't always keep up with photos taken like it should. And the GPS locator is never accurate. It showed my daughter was at home while 3 states away. The phone lock feature does work consistently, but has glitches from time to time. I will probably cancel my subscription because I don't want to continue to pay for an unreliable product.
31 people found this review helpful
Parental Control App by Screen Time Labs
March 13, 2021
We’re sorry to hear about the problems you have had. Unfortunately, we’re not able to provide support through Google Play review. However, we’ll be happy to help you if you contact us at support@screentimelabs.com. Thank you.