The occasional credits are nice, and the one time I contacted support I received a response within five minutes. There is a slight design flaw though, so be careful: when you hold up your phone to the scanner, be sure to keep your fingers away from the right edge of the screen near the tip control (gray bar). My ring finger or pinky accidentally got too close to it, and I ended up giving a 20% tip to a retail store.
Convenient This is really convenient to use at the restaurants and coffee shops, I haven't run into any problems with it yet. But I do wish the app showed you which discounts you had or what stores will give you credits. I had 1 dollar credit at a coffee shop and didn't know until the transaction was complete.. then again, it was a nice surprise my coffee was only $1.50!
So convenient Occasionally I've run into places where the reader was tricky but it's an app I use all the time. The rewards are pretty rare once you've started using it for a while so don't think you'll save much money, but all the same it's an easy way to pay for stuff.
Where's support? I opened the app this weekend and I was logged out. Tried logging in and I was getting a message about my account being passed or no longer exists. E-mail support over the weekend and still haven't heard anything. This is the last thing I want happen as I'm about to pay. An email notifying of any problems would've been nice. Also, prompt customer service is a plus. Not sure I'll continue using this service.
Savings in money and time This app is so easy to use and has saved me lots of money over multiple visits at some of my favorite restaurants. Just wish more places accepted it!
Great app for buyers, sellers though... The app is nice seamless and works great, for those who want to save at places they frequent. However, for sellers, I've noticed that there have been more than a handful of times that the reader has had issues before.
Permission change for v2.7.0:
* If you have Android 5.0 and Bluetooth on, we use nearby LevelUp Beacons to show you updates on your available credit and loyalty. This requires BT permissions, but you can disable Beacon scans by turning off BT or by disabling notifications in the app's settings. No BT connections are made, and no information is broadcast from your phone via BT. We only use ultra-low-power BT Low Energy - you're welcome, batteries!
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