After the setup everything is running fine Moto g4. The setup of the plug was difficult but after putting the phone in airplane mode and turning on wi-fi only, then changing my wifi password to have only letters and numbers (no punctuation) I got it working. At this point it's fairly reliable and I'm able to do what I want to with it
I attempted to download this on my Pixel XL but it is not available since it is "not compatible with my device". So, I attempted to download it on my Ellipsis tablet and the app wouldn't accept my smart plug's code. I continued to troubleshoot so, I downloaded the app on my husband's iPhone 7 and it worked perfectly. Looking for an app for my android phone. If this device isn't compatible with android phones, it needs to have that in the product information. Please send out an app update for android.
One of the worst android experiences I've had.. starting with the app telling me it was incompatible with both a nexus 6 and 6p and escalating from there. I wound up installing it on my wife's ipad and had it up in no time.. garbage, still considering returning the product.
Everything went smoothly until I tried to add user via email. It says "email address invalid", instanly, without looking it up. So, my wife still needs to control these (smartplugs) somehow. Update: I autofilled the email which left a space. Deleted space and it worked.
Unreliable The outlet doesn't turn on or off when it's programmed. Turns on when it's not programmed. Doesn't work directly with Smartthings. You must install the poorly designed ihome app. The clunky app is painful to use. Traded it in for a Leviton. If iHome allows the outlet to work directly with Smartthings without having to use the terrible iHome app, I'll consider trying it again.
Bad app but here's some help Went through all of the problems that everyone else did. Here a definite fix. Before setup, put the device into airplane mode, then turn on your WiFi. This will allow it to connect.
Introducing iHomeControl 2.1!
- Support for the SmartMonitor iSS50
- Support for sensor notifications and rules
- Enhanced support for the SmartPlug iSP8
Use your Samsung appliances more conveniently through Smart Home Application.
This version includes improved Fan control, various bug fixes and optimizations.
Protect home button & volume button, access all setting quickly, speed booster.