SCORES is an online grievance redressal facilitation platform provided by SEBI. Complainants can lodge grievances pertaining to securities market against SEBI regulated entities like listed companies, Registered Intermediaries and Market Infrastructure Institutions.
This app is a convenient way for investors to lodge their complaints. The grievances lodged by investors are taken up automatically with the concerned listed Companies, SEBI Registered Intermediaries and Market Infrastructure Institutions and monitored by Designated Bodies. Further, investors are provided two level review mechanism in the app.
Key Features
a) Sign-up: Registration on SCORES is mandatory for lodging complaints. Old logins generated on the SCORES website can also be used to access SCORES Mobile APP and lodge complaints.
b) Dashboard: Easy dashboard containing Tabs to register a complaint, check status and see list of complaints lodged by the user.
c) Acknowledgment: SMS and e-mail acknowledgments are sent to the users right from the time of the lodging of complaint till its disposal.
d) FAQs: Users can read the FAQs to understand the functioning of SCORES and how complaints are handled.