This app works pretty well to access doorbell camera footage. The security system arm/disarm function is terrible and refuses to connect to the panel no matter if you're on WiFi, cell data, or both. This is a huge safety gap and it's surprising Cove shipped this app without fixing its connectivity issues. If I return this system at the end of my 60 day trial, it will be because of the app.
4 people found this review helpful
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App only arms, can't disarm. You set up yourself as a user, put a pin in and it works for a couple weeks then it stops working and says incorrect alarm pin. You have to delete yourself and put yourself back in with an alarm pin for it to work a couple more weeks. This app is useless. I've used Cove for over 2 years, while it has no bells and whistles like other systems like Simplisafe, it is also the least expensive. It worked perfectly at first. Now, since updates, it doesn't work at all
11 people found this review helpful
Very disappointed. Fix the issues, cove. I did tons of research before picking a security company. Then I waited for a year until cove added outdoor cameras to their repertoire. I made the wrong choice. The app is not user friendly, the service itself is spotty at best (it's not my internet, I have fiber and my cameras are all directly next to routers), and, after literal years of nothing but negative feedback regarding echo integration, NOTHING has been fixed. They don't care. Go elsewhere.
10 people found this review helpful