The app needs to be able to set time before and after event to record. It does not automatically record the entire time there is motion so you need to hope in the six seconds it auto records (despite 30-60 seconds of activity in view of the camera) you catch someone facing the camera or a license plate. Easy fix to add an option to record xx seconds before and xx seconds after an event so a user can decide for example, how long it takes someone to walk up their driveway or how long to record when a vehicle is detected in front of their property.

HELP PLEASE!! ANY HELP OUT THERE! PLEASE IF ANYONE COULD GIVE ME SOME HELP, IT WOULD BE GREATLY APPRECIATED!! I ACan Not get this thing to work! I go to WiFi and tap for the Camera on the WiFi and it clicks me off of the Wifi!! So it says I'm not connected to WiFi really!! I go back and tap WiFi and then the camera is not connected! What the Heck! How do I get them both connected at the same time!! I feel like I'm going Crazy! If anyone could Please tell me how this works, I would be so GRATEFUL!! Thanks Someone!! 🤔🤓

11/7/16 Takes a long time to get a camera up to view. I often have to log out and back in. Haven't had this problem in months but after the update yesterday it is a giant issue. 7/5/17. No improvement so far in 8 months. Now you can add that you constantly have to log out and back in almost every time you look or change cameras. The newest trick is it locks up your phone. You have to force your phone to turn off while looking at a frozen app screen. Rating should be one star period. Will be looking for a new app. Can't end up with a worse one that this.

3 hours trying connect the sob into my wifi... 3 hours and still no good. Please make it easy to connect. I can read instructions but it's saying my wifi password is incorrect... SERIOUSLY? Close, near, far, up, down... I've positioned it everywhere... both thr product and app suck big time.

Wow! INCREDIABLE! Remember when traveling with phone in AIRPLANE MODE wifi gas to be turned back on! Deleted previous remarks / rating due to wifi off on phone. BUYING 2 MORE WHEN I GET BACK HOME!!!!!

Flaky app, requires too many logout/restarts. I don't know if camera or app is the problem, but 12 false alerts in 8 hours (day), absolutely no motion detection occuring at night even if I put my face right up to the camera. Tried all sensitivities: fail. Download (video) button does nothing, although I can do a workaround (share-->email). Live video is nice, though, and night vision works great.

Nothing seems to work, (zoom works), 2 way Mic and directional controls do not work for the panning and tilt features... events only record up to six seconds sometimes only five ,takes 30 seconds to walk down my driveway. A little tiny manual that came with the camera is worthless, can't find any directions online.. it will not set up on my wife's phone, S6 Galaxy... Best Buy Geek Squad next !

Loved the ease of setting up the camera and the app for the phone. The picture clarity both on the phone and the PC are great! My biggest frustration is that when it's time to review events, there seems to be no way to do a bulk delete on either phone app or computer. And, there seems to be no way also to synchronize between the phone and the computer. So if you delete in one place, it remains in the other and one must start the process all over again on the other platform. That is just not user friendly and certainly a waste of time. The website also makes one go in circles to try and find an answer to things. One signs in, and if you click "help", it takes you to their FAQ page. If you want to leave a comment, it wants you to sign in all over again even though you're already signed in. Again, the setup is easy! The camera works perfectly and records clear images.

I really liked it up until i cant see my events anymore.. unless i get a notification, otherwise it wont let me click on events.. whats going on?

I need to apologise for previous comments. Cameras are working for the most part now as I didn't follow instructions earlier. You must hold reset button for 15 seconds to reset to original settings.

This worked great until the latest update, now we cannot view events from our phone. That was one of the biggest selling points for us. Please resolve this issue.

Crashes frequently and doesn't allow user to keep app open (for sounds) while using another app. So if I want to hear if my kid wakes up or cries in the other room, I can't open my email.

I'm having trouble setting up my camera to my new apartment and I already have an account but I forgot the password so I made a new one but it's still not showing up so I can't use my camera.

Update : they fixed the 24 hour surveillance recording on it, works solid. Nice app and product does what it says , 5/11/2017 ...does pick up static during night hours , probably more hardware related than the app itself otherwise no complaints. :)

It freezes and has a bad delay. Also logs me out and won't let me back in for hours

App works fine for me. The only negative is it logs you out if you have the app on another device also and you are logged in there.

You need to add a delete all button in the "Events" play back..I've got lile 200 events and have to delete them 1 by 1.. very time consuming

The app does not appear as adversed. Not able to sign up. Don't waste your time or money.

Was working great. Now, although premium, only shows 12 hrs of captures. Irritating.

Please fix the "force restart" issue. Happens 75% of the time when recording and panning, even more if the sound is on. PLEASE fix this and I will be glad to review my rating

I am trying to set up a new account and do not have a user name so your site is not letting me create one. ..HELP

Hi. Today the app cannot open normally. Camera is offline error. Website view is fine.

Was working for one day the camera part still works fine but no two way audio on any thing all u can do it view no audio please fix

I was awesome, until the update. Now we can not view events on mobile device.

I works fine but i cant save my recordings to my sd card. Only to the phone that has little memory left.

Events don't record or viewable anymore. Defeats the whole purpose of the camera.

The camera picks up long distance motion better than short range motion. My wifi is working fine but there's long periods of no recording

The camera's live feed now works . It's a good camera and app now.

Better than others I've tried but picture freezes when you move camera position

Quelle m.... impossible de l'installer je possède un Samsung note 4, je clique sur installer (me dit éligible" ) puis dans la fenêtre suivante en anglais bien sur "pas compatible avec mon téléphone" ... chercher l'erreur je crois que je vais renvoyer la camera IP SIGMATEK et tout le reste car pas sérieux car bien sur pas joignable

The camera won't connect to my network and based on the preview the app shows before setup, motion is blurry

Thank you this works with my minion cams and shows events better and works way better than the application it told me to use

Can't watch events anymore. Please fix.

Doesn't let me view all the time. Have to reset and try all the time

Camera keeps turning its self off.

App trava sempre que tento gravar vídeo.

Have new Wi-Fi server... Can't login anymore... Tried everything!

Easy setup. Works good except for the notifications. It notified me about 50% of the time.

Cannot view events!!!Please fix

A. Bit of b lag byt good Thanks