There's this persistent bug that prevents me from refreshing my Account Status at the Home Screen. It just won't refresh the values no matter how many times I tap refresh on it. However, I managed to get it working by opening the menu, selecting and the "Featured content", going back to the Home Screen and tapping refresh again - this time, it does work. EDIT: This workaround doesn't work anymore after the update. Hooray for a step backward in usability! XD
It may not update all the time even though I have a good internet conncetion, I would like to recommend some updates. In the total amount due section, I hope that next time, when an amount already shows we can also access the copy of our bill either with a link or through a pdf copy. Its hard to just make payments without knowing the breakdown of what you have been paying for. Besides, a new cycle has already started therefore, account was refreshed for a new cycle and information for he previous cycle was already gone. Also, I hope that the current usage won't be gone even if the mobile data balance goes low.
It's really useless. You can't even check your data usage with this application. Why let us install it but would eventually direct us to dial *143#? Moreover, this appication lacks a LOT of feature, it keeps on telling me that there's no internet connection when n fact, I am getting 4G network and was able to video chat at the same time.
It is almost good. can you make the app more usable for example make it this apps have a call option so we costumers can also use this app on our tablets ipod or any device that doesnt have simm card so we can just buy a pocket wifi to your store. simple but i think its impossible but i think if you make this done it will be pleasure to us thank you and Have a good day...
Pathetic! My first time leaving a feedback for an app. If I compare your app with Smart's app. Yours is so disappointing. You have to dial *143 to check your data usage? Hahaha you just defeated the purpose of this application. The CONVENIENCE of checking all your usage in just one tap. Buti na lang at sinubukan ko muna prepaid niyo. Sayang pala pera ko sa postpaid plan niyo. Instead of attracting new customer and generating an income. You did a very lousy app.
Useless app. None of the promos I am subscribed to ever show up. I have several Globe numbers. Even time I install this app, I have to do a text verification to 5 different numbers. Stupid design. Smart let's you use 1 username and password to access all your accounts. Very slow to load up. And it's not my Internet that is slow. Poor design. Why do I have to press so many things just to see my balance or what promo I'm using?
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