Disappointment SleepIQ was a big reason for my purchase. However not only could I not have the app on my tablet, I can't use my phone as a remote (like they said I would be able to), most of the time it doesn't record any data! When I made my purchase they also said that I'd be able to connect apps to track fitness ect. However, when I go to connect them it says there is an error! Just please fix the issues. You can't have sales people and commercials promise things you can't deliver.
Constant App Errors The app is constantly having errors and can't connect. Not always getting an accurate reading. The graph will show only one time instead of 2. It is supposed to show falling asleep and waking up. When I try to edit it, the app is currently having an error or issue. Also get the switch to BLE message too.
A big mistake! $6000 for a bed, salesmen pushing the sleep IQ and how the app works so good. I am going to call you on Monday and have you pick up your $6000 piece of crap up and you can give me a refund. A 12 year old could program an app to operate as a remote. You people are a big bunch of con artists.
Worst app and customer service. Don't waste your money. I was on hold for 46 minutes with customer support before getting to tech support. He offered to sell me another remote for $50. I asked for a supervisor and he hung up on me. Your bed will not stay connected and you cannot adjust the bed with it. Ridiculous! For the price paid for the bed you would think the company would fix this issue. After reading all the reviews it is the same story over and over. We need a solution that does not cost us more money.
Android Team Failing Wife's iPhone connects to the bed fine. My nexus 6p doesn't. I get a Bluetooth error "BLE" like everyone else. Stop telling people to call and just fix the app! It's nothing we are doing if everyone is having the same problem.
Asleep on the job What a bad joke. Totally misses some nights, confuses a nap for a nights sleep. Doesn't record any info at on others. Just seems to make up heart rates out of thin air has me in bed when I'm not and not in bed when I am. The remote control function won't even open on my galaxy note five. The bed is great. But as far as this app goes better to not do a thing at all if this is the best you can do
- Time to Fall Asleep feature
- General bug fixes
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