This new version is rife with bugs. For starters, it doesn't render correctly on my Pixel2 . In trying to create a one-day code the year space does not show completely and cannot be edited. Looking at access logs, the screen text is cut off on the top and bottom. Most buttons on the bottom of the screens are cut off, barely visible and impossible to click. It should have been tested more thoroughly before release. Disappointing.
22 people found this review helpful
Hi Tony! Thanks for your feedback! We believe this is due to the custom font size on your device. We have made the correction to accommodate for the custom font size in our next release.
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Automatically updated after I used a lockbox, and then the app wouldn't work at all. :( Tried restarting, but it was stuck on a settings error or a black screen regardless. Uninstalling and re-installing seemed to work... we will see. Need the card to work as well as the app, for backup!!! Too many problems, and it's way to stressful too have these issues in front of clients.
20 people found this review helpful
Hi Amy! Thanks for making us aware of this issue! The fix for this is expected in our next release. Contact firstname.lastname@example.org with any additional questions.
Sentra boxes have become a nightmare! Box does not always open! or only opens a tad bit & not enough to retrieve key! CS helped, then afterwards problem persisted! Card generates same bad results. Problem came on suddenly in the Fall. Plus, not all my boxes are listed on the site. This should never have happened. Give it up!!! Not all cutting edge tech is worthwhile.
6 people found this review helpful
December 6, 2019
Hi Susan! Thanks for your feedback! Can you send more information to SentrilockAppTeam@sentrilock.com so that we can troubleshoot further?