Before the update i LOVED it, now its trash. I keep adding products to my cart and after browsing other items the app has switched all of the products in my cart around. Since the update its nearly impossible to get the app to work. In addition all of my "loves" are basically hidden and the app keeps closing on me. 5/5 BEFORE the update. Currently I would give it a 1 but I can't let go of how fantastic it used to be.
This is what you get when hiring unqualified h1b cheap labor, they pushed broken app to production, your h1b QA didn't catch errors either, what you pay is what you get. Can't even place order your app is crashing. Stop being cheap and hire good American developers.
This app was great until the update. Now it crashes all the time when I try to search something, and when it does work it's super slow. Plus I HATE how many more steps it takes to get to my Loves list or past purchases. It makes me not want to shop on this app anymore.
I really do love this app, but it's been crashing on me (and it seems like pretty much everyone else) for days, and it's starting to get ridiculous. I even saw that yesterday Sephora was responding to people saying the latest update fixed the issues and the people who previously had issues said it was fine now. When I checked there was no update so I simply unistalled/reinstalled it and I had the newest version which worked fine; I just now tried to open it and, yet again, it refuses to open. Sephora, I'm begging you, fix.your.app.
I'm mad that the App is not working for over a week. I could shop on the site but I'm less likey to purchase because the app makes browsing easier. Sephora baby, your missing out on my money.
New version of the app is garbage and slow. Accessing previous purchased items and your loves list is now completely hidden and takes several menus and minutes to get to. Wish I never updated my app.
Access Sephora’s Beauty Insider Community: Real people. Real time. Real talk.
Find beauty inspiration, ask questions, and get recommendations from members like you. You ready?