Great App One Small Nit... Rewards This is an amazing app. Don't get me wrong. But... I have such high standards for Sephora. I use CX examples from the site and app all the time at my own company as a CX lead. The ability to add rewards items in the app checkout process. I'm used to seeing this in the site, even mobile. I had to go off out of checkout to seek my reward items, add to bag, then review checkout. Much easier to stay on canvas. I'll bet this is already on the backlog. It's a great app otherwise. I'm the harshest critic I'm sure.
Everything you could hope for in a shopping app! Streamlines the process of shopping on your phone, and makes it easy to place orders, view rewards, and mossy anything you'd want to do on the website but perfectly executed on your phone. Not to mention you've gotta love the perk of exclusive, early access to certain sales when using the app. Keep up the good work!
Well Done Really good app for Sephora lovers. Unlike most shopping apps, it doesn't crash constantly. I love the mobile offers and free samples. But the rewards bazaar needs to have more choices for 750+ points and to keep those choices available for more than a few days. Every time I look through them, the items I like the most are no longer available - even if they've only been up for one or two days!
So far has been a very good experience. Only issue I encountered was removing samples in my basket. When I would click remove it would just load and I would have to close out of the app. I then went into the same section and removed that way but it did not save my changes unless I selected new ones. Other than that I love it!
Sephora Love this store and app! It's super easy to navigate! The only thing I wish there was, is swatches of the makeup online. It's hard to want to order something new because I don't know if I really like the color. I realize you can return the product but I live an hour away from a store.
Favorite place to shop I'm a makeup fanatic, and sephora is my second home, store and online. I LOVE the app and I love getting a bunch of free samples with every online purchase. Their stuff is (naturally) a little pricier, but it's well worth it for the quality and how much you get out of all the products!
• Find in Store feature on the Product Page
• Streamlined Rewards Bazaar for easier access to rewards
• Sign-In improvements
• Bug fixes and performance improvements
Please note Sephora app is optimized for these devices - Samsung Galaxy S4, Samsung Galaxy S5, Samsung Galaxy S6, Samsung Galaxy Note 4, and Samsung Galaxy Note 5. Your experience on other devices may vary.
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