1. App crash easily. 2. Double billing for payment. 3. System doesn't reflect double points for birthday month. 4. Only a few items available for reviews and not all the purchases. 5. And cant submit review to earn points What kind of app is this?
Can't use the afterpay option. Keeps saying payment failed. Should have just stuck with the website version
The payment process for this app is very unstable. Indicated payment failed status yet I received email confirmation on my purchase. This resulted in two orders placed for the same item as I was trying to re-purchase the same item after first payment failed. Even on my re-puchase indicated payment failed status for a 2nd time. Customer service is quick to respond to my email to cancel the duplicated purchase but they did not refund the payment made as well. I had to send another email to enquire on the refund status, only then it is action upon. The app is payment processing functionality is unacceptable and hassle for customer.
Aweosme app, well thought out, however, I ordered makeup on Saturday, and I am still yet to receive shipping information (my purchase was marked as paid straight away). Another issue is that the app always opens into Kat Von D Lock-it Foundation, even after clearing the cache.
Payment failed. I ended up uninstalling then re- installing it, thinking it may resolve the issue. Then, I got a confirmation email for my order which was just right in time because I was about to repurchase. Disappointed.
This apps is worst! They will double charge your credit card and it is hard to get their respond when u sent a complain. Worst case ever, they take their sweet time to refund u! Or should i say they will not refund u! I still did not get my refund!!
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