They suck, they will steal your money. Be careful when using this card, in keep track of your money. They stole my money in then tried to justify it. I tried to get to the bottom of it, the ending results. They hung up on me, after being on the phone for over three hours with them, I talked to everybody including the manger. Smh
I guess I like American Express and the app is easy and I love the quick balance option. But don't ever cancel your card and expect to get your money immediately. it took me nearly 2 weeks+calling them everyday to be able to get to my money. I actually ordered from a scam website, called American Express for them to cancel my card& I was then told I could transfer it to another American Express card so I go buy one and expect my money to be transferred and they told me they was unable to do so!
Be careful with refunds If you purchase something with this card and need to get a refund, it will take forever for your money to go back. I was supposed to get money back from a deposit on a rental car, they told me I have to wait 15 DAYS!! Not too many free ATMs. They told me I could use the ATM inside of a police station and it would be free. Won't be doing that. Just have a REAL bank account as back up like I do.
It used to be good! Now the app is broken, sucks at the current moment, fails to transfer, logging in causes issues, while inside the app continuous error messages are received, could process request at this time, recent transactions dont load. Please FIX it back to how it was when i first used it a year ago!
Pretty Good Everything stands up to how the card services are supposed to work...deposits are early, transactions are posted properly and the maintenance fee isn't astronomical AND because of my deposits, my fee has been waived several times! This card has the lowest fee I think I've seen, which is awesome! The mobile check deposit system isn't very friendly though, the picture quality doesn't allow uploads on the checks, I've had to try several times before a successful check load. Overall; great card & app!
If the app would work In the last month i cant even get the app to work correctly it takes five mins for the balance to show and i get an error message when it tries to load the transaction list. I called the 800 number only to sit on hold for 30 mins wth amex fix the damn app!!!!!
American Express Israel continues to accompany you wherever you go. And now, even on Android!