I love having a Serve card and can send and receive transfers immediately. Sometimes it automatically reloads from my bank account when necessary, always sans fees. It's great for people who want to share funds, but not an account. It constantly logs me out making it dysf(x)al and obnoxious. I avoid using this app as much as possible. If this isn't fixed, I'll uninstall it.
This card is terrible. A PayPal prepaid card can do almost everything this card can and more. I don't have a lot of money but me and my husband work really really hard. I paid my light and gas bill on this card when I had OVER 4X the amount of the bills on the balance of the card and the payment got returned. I called the gas company and they said there was no mistake on their part and when I called Serve customer service they had no idea what I was talking about even though I had ruled everything else out but an error on their part. I immediately withdrew every dime I had on the serve care and put it on my PayPal prepaid mastercard and the payment was successful. However now I am stuck with a $25 returned check fee from my gas company because even though i had a balance on the card due to some AmEx error the payment didn't go through. I have no budget for this fee. Even though it's only 25 my family barely gets by and this extra becomes an extreme burden. And I wouldn't be going through this if I had just stuck with my regular cards.
I've been using this app for about a year. Had a few issues. My biggest complaint is I just swapped from a Nexus 6 to a Pixel 2 XL and I can't mobile deposit a check because the camera is skewed to about twice the normal length. Fix the camera issue and I'll raise the rating.
I just got the account. So I really don't know how it works I'm getting used to it learning about it.
You need to add a fingerprint scanning option for log in because it takes too long to log in especially when I have 2 accounts.
Can't transfer money between accounts 90% of the time
Improved performance of Money Transfer, Powered by Ria.