Drops login This app will log you out if it's closed out completely (swiped from app list). Worse, it loses the company ID, user name, and the "remember me" setting. I'm now concerned that it'll lose this information when the screen orientation changes...
Update The last few updates are awful. No calls no emails no pics. The app won't stay open.
I would advise all service companies to steer clear and resist adopting Service Bench until some major changes are made. Mobile app offline mode does not work. Mobile app has no view of pictures taken. There is NO INVENTORY. Parts are a pain to enter and disposition. This software is half baked. I would not even dream of paying to use SB unless it includes some major improvements. It should have an integrated parts lookup and inquiry with inventory control. Until then just use something else. As a field service technician this software makes my job harder and more frustrating I am loosing about a call per day with more over time. I have submitted feature requests and bug reports but have not received any meaningful response. I get the feeling that this is a one size fits all solution, and as such they really don't care what would make a field service techs life easier.
Tech Why do I have to have a dollar figure to create an invoice to send customer, why doesn't the signature link to invoice? If the app can scan in a part number, how come it can't give description? Even grocery apps give pic and price, why so difficult to link to entitlement? Wish I had a choice of apps to use.
Barcode reader only works half the time, if that. App won't stay open for signatures.
Do not get the update. Full of glitches and cannot dial or call off of it anymore. Keep your older version
• Added claim support with claim creation and claim search
• Added ability to capture bar codes and QR codes on some fields
• Added offline capabilities
• General bug fixes to improve performance
Sendaguy Now is a free app that restaurants use to find quality repair services.
This is sample presentation of mobile application on behalf of CLICKGATE LTD...