Depends on contractor It was rocky at first, I agree with some that quite a few leads are tire kickers and they don't refund those leads, customer service can be rude so we took off quite a few services and mute or leads on off days, difficult to work something out with them, they just look to get paid. We are a small family business so we can't tackle the huge jobs, but if you dedicate time to fine tuning your services on here it turns out pretty well. Great for us now.
The leads should be screened first. I shut off the lead service after about 2 months because I was being charged hundreds of dollars for poor quality leads. Many people don't respond to your follow-up emails or phone calls, even if you try to contact them immediately. Then there are people who simply can't type, who mis-spell their email address, or type in the wrong phone number. This is an EXTREMELY FRUSTRATING SERVICE!
The app is OK but home advisor is a bad company to deal with Don't waste your time or money . You pay for what they call qualified leads but they are basically cold calls when you call the home owners back. The app works ok but you might as well used their mobile site it's the same. Seriously there many free options that generate leads that are the same quality as homeadvisor
Rip offs one week they took $700 My bank Account Me and my sister have painting company And all leads to me was sent to her And charging the same amount home advisor from june 15 to june 25 they took out of My Account $700 which í think its a rip off More then 20 lead in a week And didnt get a contract í even called customers and there respond was they saw home advisor on tv And they where checking if it was true but they dont have a House to paint And i got charged 78.40 for that lead when it really wasnt a customer my sister too .all scam
Sucks Home advisor just takes your money. Yes there is money to be made. However I get 3 of 10 leads. It is costing to much money
Not happy at all with the way they operate there company, out of country telephone operators and they charge you wether you win a lead or not. If i did that with a customer i would not be in business very long.
We fixed an issue that caused the app to crash when certain users upgraded to the newest version.