Now Mobile

1.81K reviews
Content rating
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About this app

Now Mobile allows pre-hires, new hires, and employees to find answers and get stuff done across IT, HR, Facilities, Finance, Legal and other departments, all from a modern mobile app powered by the Now Platform®.

Examples of things you can do in the app:

• IT: Request a laptop or a reset password

• Facilities: Set up a new workspace or book a conference room

• Finance: Request a corporate credit card

• Legal: Have a new vendor sign an NDA or a new hire sign an onboarding document

• HR: Create or update a profile or check the vacation policy

Powered by the Now Platform®, you can deliver the right digital experiences to your employees from anywhere. With Now Mobile, you can manage workflows across multiple departments and systems, hiding the complexity of backend processes. New hires and employees do not have to know which departments are involved in any given process.

NOTE: This app requires the ServiceNow New York instance or later.

© 2022 ServiceNow, Inc. All Rights Reserved.

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Updated on
Jun 28, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 6 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted
1.81K reviews
Jasmine Haywood
January 22, 2021
I'm not able to use the app on Android (Samsung galaxy s10 w/latest software update). First time using it after logging in, it works pretty well. However after going to another app and back or closing it, the app doesn't work at all. I am unable to tap on anything in the navigation bar nor the applets. I have to uninstall it.This is with a PDI on Paris release as well. Does not seem to have the same issue on iPad mini 4 on version 13.3.1. I am still able to return to the app and keep working.
42 people found this review helpful
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March 28, 2021
Thank you for taking the time to write a review, we appreciate your feedback. We apologize for the inconveniences you have experienced with our app. Please direct all questions and concerns to your IT representative and they can assist in opening a ticket on your behalf with ServiceNow support.
J Chasta
February 25, 2022
I wasn't done typing, I needed to make a correction, but because they put the submit button close to the bottom line of where I was typing and I tried to place the cursor to make a correction it submitted an incomplete ticket. This needs to be rectified by putting the submit button farther down where it won't be hit inadvertently. As well, if there is something that I typed that I want to move it to a different section I cannot highlight the entire line. It only allows me to highlight one word
29 people found this review helpful
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Chris Reynolds
April 12, 2022
Option are cut off and not viewable, no landscape view, app crashes when trying to view a file. I can make a seat reservation but because you can't see the options you don't know where you'll be or the set up you need. Defeats the entire purpose of the app
14 people found this review helpful
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What's new

• Time card fields display out of order
• Header and web screen won’t display correctly
• Other performance improvements and minor bug fixes

Detailed release notes can be found on the ServiceNow product documentation website.