Used to be good. Now got many issues. Need to sign in eventhough u had signed in. The address seems to had some bug issue. Now, the apps was hanging all the time for more than 10 days. Seems like no one frm ServisHero is taking action despite similar complaints n feedbacks here. Bye bye ServisHero... Hello ServisZero. Uninstalling done.
Poor customer service and many bugs in the app. The idea of this app is very helpful but there are lot of things to be fix since money is involved. I was called last minute(my cleaner supposed to arrive on the day in the afternoon) stating that the app falsely let me choose cash as payment method. So I had to follow his instructions and make a new request with credit card as payment but there was no option to edit the request or make a new request within the 24 hour limit. I was so confused. The customer service person should be aware of the functionality of the app. I really hope they improve this app.
After clicking here and there of what services I was looking for, and uploading photos, it asked me to sign in. I have to hit back button, just to find out that I was signed in. It has my number and name. And I have to do all over again. Frustrating experience.
Once booked, can't unbooked as other quotes came in with much lower price. Otherwise, satisfied with this app as it has provided options for me when seeking services.
Problems with app. Kenot open although deleted and reinstalled. I am using a Samsung s8 and I can't use the app. Is this an android problem I don't know
This app cannot work on my samsung S8. Just hanged! Please resolve it asap.
We're continuing to innovate so you get the best possible home service experience. In this release:
- Improved location and date selections
- Additional services released, including instant booking for A/C Services in major cities so you can stay cool, no matter what
- Our pest control heroes exterminated a few bugs. You can try them out in your own home too - just make a request in the app!