I purchased the all calls pack so I could organize them into favorites and schedule calls. Every time I go into the parent section to do so, the app crashes. I've complained and asked for a refund and have not received. Do not waste your money or time. Poor customer service and very little usability.
I loved this app until the latest update. Now Elmo literally only does 3 calls. I'm so tired of playing a cowboy, being told how he's my friend and singing The Farmer and the Dell. No more calls about letters either. For spending over $7 for the full version, I'm getting ripped off.
**Updated review** Thank you for notifying me of the fix. My toddler loves loves loves this app. With the all calls packet there is enough variety to keep it fresh and interesting. Upgraded to the all calls packet, took my money but didn't get any of the calls. No response to repeated attempts to contact
It's a nice game if it worked properly. I downloaded all the calls and while it seems all the calls are there when you call Elmo, you can't access the parents part to make call schedules or listen to individual calls. It crashes as soon as you input the number it asks you to type. Would be awesome and my daughters love it if it worked like it should. I'm a bit disappointed I spent money on something that half works.
My little sister was ACTUALLY giggling when she finished this, she is a big fan of elmo and she says that when she watches sesame street, she always feels good. I could edit this but she REALLY did love it. If this app did not exist then Evie would be so sad 😊
My toddler loved the FaceTime calls with Elmo, so I purchased the whole package. Now I can't get into the parent portal to save his favorites. I feel like you took my money and ripped me off. Fix this or give me my money back please.
This release resolves an issue downloading call packs.
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