The SevOne Mobile App works in conjunction with your network’s SevOne implementation for NMS 5.3.x software versions 5.3.2 and higher. The mobile app uses the implementation and settings from your SevOne NMS cluster™ to enable remote users to view and manage the alerts SevOne NMS generates. User level permissions dictate what you can do within the mobile app. Users with the Can View Alerts permission can use the mobile app to view alert information. Users with the Can Manage Alerts permission can use the mobile app to assign, ignore, or acknowledge alerts.
The SevOne NMS Mobile App Guide provides instructions on how to use the mobile app and the SevOne NMS User Guide describes all user workflows including how to manage users, devices, policies, thresholds, and reports.
All manuals are available from the SevOne Support website:
Download the SevOne NMS mobile app from the Google Play store. The app requires connectivity with an active appliance Performance Appliance Solution (PAS) peer in your SevOne NMS Cluster over HTTP or HTTPS in order to operate. In some cases this may require that you have an active VPN connection. Contact your network and SevOne administrator to ensure that you have proper security and connectivity.
Network access requirements and mobile device configurations vary. The mobile app is not within the scope of your SevOne support agreement. Please visit the community at http://networkperformanceforums.com for any questions, comments, or suggestions regarding the SevOne NMS mobile app.