My Energy Hub+

Smart Energy Water

About this app

My Energy Hub is a platform that offers you easy and flexible access to your accounts. The platform provides a seamless user experience, allowing you to manage your usage, view invoices, make payments, and order deliveries. Now you can easily monitor your usage and delivery status, view delivery history, and set up alerts for refills. My Energy Hub simplifies the process of managing your accounts and helps you to save time and money. A product of ThompsonGas™.

Ratings and reviews

Doesn't work with aspects of the modern mobile experience. You are forced to use a less secure password because you have to type the password in. You can't cut-and-paste it from as password manager and it doesn't allow password manager to manage it directly. I.e. it is very hard to use if you need to change anything associated to your account. That being said, once set up, it works. Just don't change anything once you do.

I went to order a delivery and had to pay my annual tank rental. I used my debit card and the money came out of my bank immediately, but your system did not update. It incorrectly still shows I owe a balance, so I am unable to order. This flaw in the system needs to be fixed. Utilities are too important for unnecessary delays.

Strangely, this app won't let you paste or autofill passwords from a password manager. This is either a poor design choice or an oversight. The result of this is that attempting to use strong, lengthy passwords is extremely cumbersome since they must be typed out by hand.

What’s new

This update includes several bug fixes and a few small performance improvements.