MuniMobile

3.0
984 reviews
100K+
Downloads
Content rating
Everyone
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About this app

The official mobile ticketing app from San Francisco Municipal Transportation Agency! The MuniMobile app lets you purchase and use fares and passes instantly on your phone—anywhere, anytime. Just download the free app, create an account and you're ready to go.


WHY YOU'LL LOVE THIS APP:

• No paper fares to keep track of.

• No need to carry cash, count exact change or find a ticket machine.

• Buy and use fares instantly using a debit/credit card, PayPal or Google Pay.

• Store multiple tickets on your phone for future use.

• Pay a single fare or multiple fares for a group of riders.

• Register your debit/credit card(s) in our secure system.


HOW IT WORKS:

1. CHOOSE RIDER TYPE: Adult, Youth, or Senior/Disabled/Medicare

2. CHOOSE FARE: Single Trip Fare for Muni Bus & Rail, Single Ride Fare for Cable Car, or Passport

3. CHOOSE QUANTITY: You can buy multiple tickets to use later

4. CHECK OUT: Pay with debit/credit card, PayPal or Google Pay

COMMON QUESTIONS:

Q: Do I need to be connected to the Internet?

An Internet connection is required to purchase tickets, but you can use/activate your tickets offline.

Q: What if my battery dies?

Just like with paper tickets, you're responsible for making sure you have a valid fare at all times, so be sure to plan ahead!


IMPORTANT REMINDERS:

• Don't uninstall the Muni Mobile app or erase your phone without transferring your unused tickets first. Your tickets are stored on your phone (which makes it possible to use them without an Internet connection).

• Activate your ticket before boarding. If you're at a Train station where fares are required, make sure you activate your ticket (by tapping the "Use" button) before entering the station area. Otherwise, activate your ticket when you see your bus or train approaching. Your ticket must be activated before boarding a vehicle.

• Watch your battery level! Just like with paper tickets, you're responsible for making sure you have a valid fare at all times.

• Create an account before purchasing tickets, as this is the only way you can transfer your unused tickets if you get a new phone. (Note: Only unused tickets can be transferred. Use up any activated tickets before switching phones.)
Updated on
Dec 7, 2021

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
3.0
984 reviews
A Google user
June 8, 2019
This app is pretty poor in my experience. On my phone (Samsung Galaxy S7 Edge) the app crashes constantly. Each time I go to use it I have to turn it off and relaunch it because it freezes. It did allow me to purchase a muni pass and that is admirable but the fact that it continually crashes makes it a pain. Hopefully they can get the crashing behavior fixed.
23 people found this review helpful
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A Google user
October 1, 2019
Newest version crashed (failed to ever fully open, and threw my phone into a funky loop) Several uninstalls/installs/crash/reboot .. until I finally learned my lesson. Went and found an "older version" .. AND, it works perfectly again! I'm running Marshmellow (6.1, on a phone that's probably about 2 yrs old). The app says anything above 4.4. But proof is in the pudding.
22 people found this review helpful
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Justin
June 13, 2022
Stuck on splash screen unless connected to a strong wifi connection - mobile data will never open app. Had to open app while connected to wifi at Starbucks, took a screenshot of both passes, and left the app open on the tickets page (and was super careful not to close it). The wifi cannot even be a slow speed one like McDonalds or the app will never load. Galaxy S20.
18 people found this review helpful
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What's new

Performance improvements and bug fixes.