RED & Moi

Contains ads
78K reviews
Content rating
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About this app

RED client?
Simplify your daily life by downloading the RED & Moi app! 📲

With the RED & Moi app it's easy, we made it simple;)

• Access your RED subscriptions from your smartphone or tablet!
• In a few clicks, check the status of your current consumption and RED benefits.

• Consult and download the details of your latest invoices
• Track your consumption in France and abroad:
o In France: view your multimedia purchases with the possibility of modifying your purchase limit
o Abroad: monitor your internet usage, calls and SMS / MMS sending.
• Fancy a new phone or more data? Manage and adapt your subscription and your fixed and mobile options according to your needs.

• Access and manage your accounts
• One account for the whole family? It's possible !
Have the RED & Me application, group all of your lines and those of your loved ones with ease.

• Easily access your personal information
• A change of address? A new RIB directly modify all your personal information in the "My information" section

• SIM card blocked? The section "Troubleshoot my mobile" gives you all your answers in the event of loss, theft, unlocking, among others.
• Find all the answers to your questions with online help on the FAQ 24/7 and with your RED client advisers from Monday to Friday from 8 am to 9 pm.
• Already in contact with our customer service? Check your notifications, your RED advisor has probably already answered you!
• Follow all the steps of your mobile and box order: from registration to the preparation of your order, including the delivery of your equipment, to the activation of your services and your line.

RED Box customer?
• A breakdown, an incident? The "Troubleshoot my box" section allows you to consult the state of your line to take stock of the network.
• Run the diagnostic to check the condition of your box and find the solution to troubleshoot it.
• An impediment? Changing your appointment with your box technician can be accessed directly from your app.
• Access incident follow-up directly after reporting it.

• Stay informed of your RED news via the notification center (new invoice, order tracking, etc.)
• It is accessible directly at the top right of your screen.
Download and use free in mainland France (excluding the cost of mobile internet connection depending on the offer subscribed). The RED & Moi application is only accessible to RED by SFR customers with a mobile plan or an internet offer.
Updated on
Jun 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App info and performance, and Device or other IDs
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

76.6K reviews
A Google user
January 23, 2020
App is full of bugs: it is sùpposed to allow you to change the appointment date and it doesn't. It tells you to install the SFR app which in turn tells you to use the RED par SFR app. Neither of the two allow you to change the installation date. What's worse, even the RED par SFR website crashes when you try to confirm the new appointment day and time! About as useful as a chocolate teapot!
20 people found this review helpful
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A Google user
November 20, 2019
Terrible support. My RedbySFR SIM is not working abroad (both International roaming and voice not working, . no network). Of course international option was activated and I tried in 4 different countries with various partners. It just does not work. The SIM card only works in France while that same phone S9 is working perfectly well in all 4 countries with other operator (Bouygues, Vodafone and Telekom...)
11 people found this review helpful
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