Shake Shack

12.1K reviews
Content rating
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About this app

The closest you’ll come to downloading a burger and fries: the Shack App!
Whenever you’re craving really, really good ingredients (always), getting your Shake Shack fix is easier than ever on the app—from delivery to curbside pickup. Plus, enjoy sweet features like early access to new items, exclusive collabs, and way more.


o Order ahead from wherever
o Choose your pickup type
o Fast reordering + save your favorites
o Customize your meal + allergy preferences
o Google Pay

o In-app delivery for just 99¢
o Track your food in real time
o Customize your drop-off preferences

o App-only offers
o Early access to new items + collabs
o Exclusive regional + seasonal items
o First to hear about all new items

Follow us on Instagram, Twitter, and Facebook for all the latest Shake Shack news: @shakeshack
Updated on
Sep 12, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 2 others
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
Data can’t be deleted
12.1K reviews
Rich Lewis
April 29, 2022
This app is very frustrating. It crashes often, and the Google Pay is very broken. Several tiles I have tried to use Google Pay and it will say declined, crash, or simply not work at all. Adding a cc was the only way to get it to work. Adding stuff to the cart is just odd. You click on the item them it gives you some options, which are very small. Then it's confusing whether you can just move on to order more or you need to click the tiny picture. This needs work.
142 people found this review helpful
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Brittney Slowikowski
February 19, 2021
App could definitely use some improvements. It would be nice if it would bring up your favorite location or even the location you previously ordered from when clicking "start order" because I don't keep my location services on so it brings up random locations in different states. Additionally, there's no option to select extra cheese anywhere. I understand if you need to charge extra for this, but at least make it an option!
32 people found this review helpful
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May 29, 2020
There food is great! Always. Getting it when promised is a not reliable. Last order on time, before (same day went 2x) the order was over 20 minutes late. And the order was a standard 2 burgers and fries with no alterations. Couple orders where incomplete. We received a credit but did not have a complete order. Again the product is great, when you get it and if you do. Looking forward to the improvement to the service.
17 people found this review helpful
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What's new

Enhanced Shackability and bug fixes