hopOn Mobility

hopOn Mobility

About this app

hopOn is the first Saudi owned micro-mobility company. We believe e-vehicles can change how people move in our cities and we want this transformation to happen with us. With 24/7 access, and no fobs or docking stations, hopOn gets you where you need to go while doing your bit for the environment. We are revolutionizing the way you move. Download hopOn to find your closest e-vehicle now, or visit www.hopOn.sa for more information.

Ratings and reviews

AWFUL APP - Where is the -10 star? Worst app in my life. 1. never closes the rides. 2. Doesn't allow to get the helmet but it continues running 3. When trying to close it or pause it, then they block you and close the account. Awful experience, never gets resolved. Almost 2 years of using it, and they can't fix the issue. Hire another developer. What a shame. This is a nightmare. Even I request their customer service to close the rides, they didn't do it and blocked me again, 🤬🤬🤬🤬

App is great when it works. If you are short on time, or you have a long distance to walk in the heat, the app is almost guaranteed not to work. You'll be charged, that part always works, you just won't get your ride and will have no way to end it. You have the option of calling customer service in the app. That feature works, but nobody will ever answer. There is a support chat function. Good luck with that as well.

Absolutely awful app and experience!!! Do not even try! You can use it only in small square and if you leave it the scooter will stop. So, you couldn't move between districts, it's useless. We spent 53 just to back it to the right spot where it allows us to finish the ride. And the custom support services doesn't reply!!!