ShinePay
4.4star
4.78K reviews
100K+
Downloads
Everyone
info
About this app
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.4
4.74K reviews
Andrew Schwartz
- Flag inappropriate
November 24, 2025
Steals money, no refunds on error. Maybe 10% of the time the machine doesn't start. Or sometimes I forget that whereas the app paid 2.50$ for a powerwash, the machine needed 2.75$ and there's no way to reset the mode or pay that 0.25$ -- so I have to again pay for another machine. Someone should start a class action lawsuit
2 people found this review helpful
ShinePay
November 25, 2025
We're sorry for the experience you’ve had, Andrew. Price mismatches are almost always related to the way the machine is set up by the property owner, but we can help look into both issues. For failed transactions, you can request a refund from the app, and we can help follow up with the machine owner at feedback@shinepay.co. Thank you!
Amy S
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- Show review history
February 5, 2025
Developer responds to reviews here faster than actual support tickets. They still have not emailed me back to help resolve my issue - Android app is not working and not able to find machines, and their troubleshooting steps do not work. Constant error messages. Literally just lying about what support they offer customers. Edit: you have to call and speak to the sales team (If you request support, the system automatically hangs up), the number is on LinkedIn. They also lie about their BBB rating
19 people found this review helpful
ShinePay
February 6, 2025
We sincerely apologize for your frustration and the difficulty you’ve encountered with our support team. We regret that your experience did not meet expectations. If you haven’t received a response to your support ticket yet, please reach out to us at feedback@shinepay.co with your case details, and we’ll prioritize your request. Thank you!
Merly Mejia
- Flag inappropriate
August 19, 2025
I am unsure if its a bug in the system or just for Android users, but I have been trying to add payment information but it doesn't show me the full screen. All I see is expiration date and CVC and the top of the two buttons at the bottom, I can't even see what they say. I have also requested 3 or 4 refunds of .25c due to me trying to load a dryer, the app charging the money, and the dryer never started.
2 people found this review helpful
App support
About the developer
The Harvest Collective, LLC
hello@shinepay.co
4701 San Leandro St APT 10C
Oakland, CA 94601-5117
United States
+1 510-570-1865
