Difficult to navigate app. Not able to confirm email address, because Chrome flags link as "unsafe" site. When I try to change payment form, the app doesn't let me. I'm trying to use PayPal, but the window for credit card payment keeps popping up automatically not letting me change anything. You can't exit the app by backing out either. I don't trust this app at all. It seems untrustworthy. I tried reading the terms and conditions , I just got blank pages for everything. Super sketchy.
Hi, we apologize for this. Please send us your concern at firstname.lastname@example.org along with the screenshot of the error you receive. This will be handled with utmost priority. Thank you.
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Good... if the internet connection is good. crappy if the app can't connect to their servers. At the very least it should tell you there is a connection issue as opposed to saying it can't find the machine. better yet, it should work offline if it had a record of money in your account. EDIT: Thanks for the response and recognizing this can be a problem. I've upgraded my rating to 5 starts instead of 2.
3 people found this review helpful
September 13, 2019
We appreciate the feedback! Input from users like you helps ShinePay become the best payment platform it can be. You will soon have the option to transact with the machines offline, you will be updated once this feature is available. If you would like to follow up with us, please send an email to email@example.com. Thank you!
Great idea, lazy implementation. For the longest time they didn't even have an app icon, but at least it worked reliably. Now they have an icon, but it struggles to connect to the machines. Keeps telling me it can't find machine, and I have to "reset your phone". By booting the app several times, and retrying the purchase, it will eventually work. This wasn't an issue a month or two back when it has no icon. I guess you can't have everything.
7 people found this review helpful
Hi Campbell, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at firstname.lastname@example.org? We'll get you up and running.