
Damian Rule
the app breaks after awhile, it's now got missing text or korean text, most of the English text is missing. the bank is great though.
SHINHAN BANK Global Dev Dept.
January 9, 2025
Hi, we're sorry for the inconvenience you've experienced. Please contact us at 1900-1577 and share details about your experience during use so that the Bank can check and support you in time! Thank you for your feedback and always accompanying Shinhan VN. Have a good day.

Sarah Payne
Since the update, the app has been lagging, the QR code detection is worse and sometimes impossible, as well as the image being stretched when trying to scan. It has always been a great banking app and I have never been frustrated using the app before, but since the update, it is increasingly frustrating to use.
SHINHAN BANK Global Dev Dept.
November 18, 2024
Hi, we're sorry for the inconvenience you've experienced. Please contact us at 1900-1577 and share details about your experience during use so that the Bank can check and support you in time! Thank you for your feedback and always accompanying Shinhan VN. Have a good day.

Quỳnh Anh Nguyễn
Recently it does not let me log in. After I try fingerprint, it requests me to log in via username and password. At first I thought my fingerprint was not clear enough, but then it repeats many times despite the fact that other apps and my phone still recognize my fingerprint normally. Even my password was not accepted and I had to change using security question. It seriously drives me crazy. Should let users try at least 3 times before forcing them to try another log-in method. Really annoying.
7 people found this review helpful
SHINHAN BANK Global Dev Dept.
September 12, 2022
We are sorry for any inconvenience may cause you. Could you please uninstall the app and try again. May you have any queries or encounter any difficulties, kindly contact us via 1900-1577 for best support.
Thank you for your review. Have a nice day.