
Kyle Sympson
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The app itself is fine, does what it needs to do. has issues on occasion force closing and what not but all in all alright. biolife as a company is the issue, mainly the debit cards. I donated yesterday evening and here the following morning I've still not been paid. apparently the whole system crashed. finally after a 30 min hold and wading through the bs to finally find a number, and that automated nonsense. was told id be paid by mid ight that night at the latest. never happened.
213 people found this review helpful

Shelbi Armentrout
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The BioLife in Denton is wonderful, everyone is so nice. My 2 star rating is for the app. It's constantly glitching, closing, and having all kinds of issues. The idea of the app is very convenient but it only works maybe 50% of the time. EDIT: 6 years later and this review still holds true so going to 1 star. I can't even log in. y'all want a verification code for my email but restart the app if I leave to check my email. or it just force closes. ITS BEEN YEARS!!! FIX THIS!
382 people found this review helpful
Takeda Pharmaceuticals
December 17, 2019
Thank you for reaching out. We are aware that some Android users have been experiencing difficulty with the app. Thank you for your patience as we work to address this issue. In the meantime, please visit www.biolifeplasma.com to log into your account. Thank you for your continued plasma donations.

Ricky
I don't know where to even start, but here it goes. Received a new update to the app and certain things stop working. Having a hard time logging in. I'm using the same password. Also, this happens on the website. Sometimes I can't even schedule an appt, change or cancel. This didn't happen at all before. Also, the deposits would take longer to be applied to the account. I started having issues with the prepaid card. Reached out about it. Seems like they've changed many things for the worst
3 people found this review helpful