
Janet L
I gotta say, this app wasn't awesome before and now since it updated today... it's 50 times worse!!!! 1. It won't show my balance... says "Balance Unavailable". 2. If I go to my payments, it says... "You do not have any payments to show within the last 3 months" (I've been there twice a week!) 3. It shows the I have "No Active Promotions"!!! What! I was in the middle of one! 4. Try to hit schedule... can only schedule a Physical! Not due for one for about 5 months! Not cool guys! Not cool!
140 people found this review helpful
Takeda Pharmaceuticals
November 15, 2022
We apologize for the inconvenience! That issue was fixed, please try again and let us know if you still have trouble. Thank you!

Chana Fligg
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While I haven't read the other most current reviews completely, the gist seems to be a consensus from everyone and I agree. I didn't have any problems with the app until this last update. Now, my balance is often unavailable, I keep getting an error when trying to schedule an appointment, something about API, or I get a different error about the server being busy. I can't regularly make appointments and it's affecting my donations. Ugh!
22 people found this review helpful
Takeda Pharmaceuticals
November 15, 2022
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at BIoLifeMarketingAndCommunications.US@Takeda.com. Thank you.

Micheal Drake
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The app always works great until they update it. Then basic functionality breaks, every time. It's like they've never heard of testing and still haven't managed to figure out the concept on their own. It would be nice if the app would give news about your center, like closures and stuff. It could also let you know if you are deferred, why, and for how long. Those would be really useful features.
77 people found this review helpful
Takeda Pharmaceuticals
August 14, 2022
Hello Michael, Thank you for providing your valuable feedback. Please reach out to us at BIoLifeMarketingAndCommunications.US@Takeda.com, if you have other suggestions.