Simply schedule your jobs on your PC and send them to one or more mobile staff on their Android or iOS phone.
- Calendar View for all jobs by company.
- View each job's details and location via the normal Map application.
- Communicate with your company with messaging.
- Upload and take photos and save them for a specific job for later referral.
- Take signatures and record transactions for your jobs.
- Record parts used and log your work hours for each job.
- Record travel and shift hours
- Generate a range of management reports on the i-dispatch website.
- change your status for when you need time off or sick days.
- Produce customisable service reports / quotes / documents on the fly
Please note after downloading this app, users will be required to log into www.i-dispatch.com.au to register prior to use.
With Dispatch's On my way feature, you can quickly let your customer know that you're on your way, and allow the to track your arrival from their mobile phone.
Les chauffeurs et/ou sous-traitants accusent réception de la mission dès sa lecture et en quelques clics, informent en temps réel leur service d'exploitation de l'état d'avancement de la mission, signalent les anomalies et les litiges, saisissent leurs Temps de Service (pour les moins de 3,5 T). Ainsi, votre service d'exploitation et vos chauffeurs sont-ils toujours et en même temps au même niveau d'information. S'ils en ont l'habilitation, vos donneurs d'ordres ont la même information en temps réel depuis Dispatch Web.
Dispatch Mobile Android permet également la géolocalisation des coursiers et chauffeurs poids lourds.
This application allows dispatchers to send trip information to drivers and receive updates on trip status(loaded, completed, etc.).
It tracks GPS position and uploads this information to the server at specified intervals. It also implements internal messaging, which keeps all messages in one system.
The driver always has access to future trip information for better planning.
Trailer inspections - the driver can inspect the trailer, add comments, and refer to a list of preselected options for damage. Up to 4 pictures for each side can be taken. All information is uploaded to the office, reducing time and paperwork.
The application currently is available in 4 languages (configured in Preferences): English, Russian, Polish, Spanish
The application provides added support for images in messages. The user can easily take up to 4 pictures while composing a message.
To enter demo mode - click "Menu" and select "Demo"
- This application is for firefighters that displays computer aided dispatch data downloaded from their respective Emergency Reporting accounts only.
- With Dispatch Alert, you can stay connected to incidents happening in your community even when you're away from the station.
- Get quick notifications and updates about the calls your station is responding to right on your Phone or Tablet.*
- Review Calls in the last 24 hours.
- You can easily view the call times and locations, and event narratives. You can even view the location on Google Maps!
- Dispatch Alert is be FREE for all Emergency Reporting customers!
(CAD link needed for any data to be displayed within the Dispatch Alert app)
[!] Important Note: [!]
Your agency must have both an account with Emergency Reporting AND a CAD link in order for this app to function.
CAD System Compatibility
Emergency Reporting can integrate with any CAD system.
- If your vendor isn't listed below, email us and we'll work out a plan to get your dispatch center on board.
Computer Information Systems (CIS)
Enroute Emergency Systems (INFOR)
Information Technologies (ITI)
Integrated Computer Systems (ICS)
Keystone Public Safety
* CAD vendors push their information to Emergency Reporting in different formats and at different times. Dispatch Alert pushes notifications to you as soon as the information comes to our system. As a result, some users won't see their calls in real-time.
NOTE: Requires Scheduling and Management web console access (Monthly Subscription) to use the product. Please contact us at email@example.com for more information.
Schedule resources & track job progress
As the dispatcher of service jobs, you can schedule your resources and define an optimal route using a map-based drag & drop interface. Avoid looking up each address and manually plotting them on a map. Our customers have reported that what used to take minutes now only takes seconds, and the job is done accurately!
Turn by turn directions, real-time status update and escalations
Dispatch Track not only gives turn-by-turn directions, but it also enables service personnel to communicate with the office in real-time. Send job status of job start and finish time, and enter field notes to communicate with the office manager and get help as needed.
Capture key job-completion information at customer site
After each job is completed, capture all key information to confirm completion including images, customer signature and any key notes that can be used for future sales opportunities.
Accept credit card payments at job completion
DispatchTrack comes with a credit card swiper, which not only gives you the convenience of accepting payment on the job, without any delays, but it also offers a low rate (<2% per transaction!) compared to other services.
DispatchTrack takes customer surveys to a whole new level. Capture a customer satisfaction survey on the mobile unit when service is rendered. Or simply send the survey via email and the response is stored against the service order. DispatchTrack can also take all of your customer's positive comments about the service, and capture it in a widget that you can use to promote on your company website, a facebook page or any other Internet medium --- thus improving your online reputation.
We understand you need all of your IT systems to be integrated. DispatchTrack provides an open API that allows your existing sales order, fulfillment and other systems to get and put information into DispatchTrack.
You can place orders directly through this application to us.
***Steps after installing the Application***
1) After you install, initial loading of the application will take more than 7-10 minutes to retrieve 16000 parts. Kindly wait
2) Don't quit the application till the progress bar completes
Help Menu Provided in the App. If any queries send an email to firstname.lastname@example.org
We accept orders for the day till 5pm and dispatch the orders same day.
We work 6 days a week. Sunday is a holiday apart from other Government Holidays.
We are developing Parts availability check through this Application. Expected by end of this month.
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