
• chippy82577 •
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The UI update sucks. There's no dark mode anymore and all the menu options (home, search, orders) are condensed to a small tray at the bottom. To see setting you have to go back to the home page and then scroll down because it's all the way at the bottom. I'm really tired of companies ruining a good thing for something sub par. I genuinely don't like using the app anymore. It feels so restrictive.
643 people found this review helpful
Shopify Inc.
April 10, 2025
Hi there, thanks for providing feedback about the Shop app! We absolutely understand how important dark mode is to you and we appreciate your feedback. We are always looking for ways to improve the Shop app, we will ensure your feedback is brought to our product team for their consideration!

Phillip North
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Getting worse. I think the overall experience is getting worse in regards to identifying and tracking orders. Biggest complaint would be that even though your Amazon account is linked, you can't track it via the app. It only links you to the order, and not the tracking itself. Once it's delivered, you then have to go archive the order. edit 6/9/25: no, that's completely incorrect. There's a disconnect. It's a pointless feature to link to Amazon if it doesn't pull the tracking.
852 people found this review helpful
Hi Phillip! If you're not seeing updates in the app, there is a good chance that the tracking details have yet to be scanned in by the carrier or there are no updates to share with you at this time. Shipping and fulfillment is managed entirely by the business you'd purchased from and we strongly recommend reaching out to them for more information!

Jae
They removed dark mode instead of figuring out how to toggle it off, citing lack of interest.🤨 There's no indication of whether an item is a pre-order that won't ship for months, leaving me scrambling for a last minute gift after discovering what I just bought won't ship for another 3 months. This used to be a decent tool for interacting with Shopify-powered businesses, but I'm starting to think that other platforms might make for a better storefront.
242 people found this review helpful
Shopify Inc.
April 9, 2025
Hi Jae, thanks for providing feedback about the Shop app! We absolutely understand how important dark mode is to you, and we appreciate your feedback. We are always looking for ways to improve the Shop app, we will ensure your feedback is brought to our product team for their consideration!