I HAVE A QUESTION When I downloaded the app daily there was surprise points when checking out new products. Aswell as 10 surprise points when watching some videos. Now you can only earn points at stores. Why the change. The bonus points were a great incentive to look through the new products. Im still a shopkick fan. And pull my phone out when at stores. Just curious why that change happened. I should have asked sooner when I noticed the change. There's stores where alot of times the products needed scanned aren't even sold
Application is good inviting doesn't work properly and Shopkick doesn't answer I would give it a 5 star however when I invite people and they download it says they accepted another invite. I was sitting next to both when it was installed. The first person I thought maybe they did but the second was my husband. I have emailed Shopkick but they have not responded in a timely fashion. Very disappointed in their customer service.
Can NEVER claim points at Walmart anymore. Always tells me "oops"! What's up with that? It's the only store close enough to use this app and it doesn't work! I keep losing out on walk-ins and scan points. I have no trouble with other apps in the store. App is a rip off.
Customer service is unhelpful! Would give ZERO stars...After trying to get help switching phones told I am block for using too many devices on my account. Upgraded phones and emailed for help. DELETED and advised family and friends to do the same. When emailing and replying to all the question trying to get help get a response that it's my phone with issues NOT their app! Now told I'm blocked.
GPS errors! Rude customer service Frustrated! Scans not working. It says GPS/location error. Yet, walk in kicks can locate me. Not getting help from developer. They are rude, incompetent and accusatory. I really loved this app! Will delete soon if issue is not addressed. Worst. Customer. Support. Team. Ever.
Poorly executed App wants to send invites to all my contacts. I am not willing to give up that much info. Most of the time it doesn't work anyway. Locks up my phone and claims to have run into "potholes". Not worth keeping.
- Various bug fixes and improvements
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