Absolutely horrible app. Shoretel, you should be embarrassed.
Never works. We spent thousands b/c Shoretel assured us upgrading would solve all problems and instead we have more than we started with. This app constantly shows me as offline and so will not ring for my incoming "Enterprise calls". It also crashes constantly. It's useless and they should be put out of business The Connect app for Windows is no better. The only support we can get is "uninstall and reinstall the app and reboot the phone "which I've done literally 20 times it works for an hour and then doesn't work until I uninstall and reinstall again. Last of all of this isn't just me this is everyone in our company having the same issues.
Doesn't seem to work. Constant issues showing online. Enterprise calls not working. Very poor solution, I would be ashamed to be a developer of it.
Substandard & unreliable, often fails to work internal calls and has not worked with external calls for months despite an external consultancy completely setting up the account again from scratch.
On the Galaxy S8 it will not stop asking for my username and password almost unusable. Would rate much higher if fixed.
• Security and Stability Improvements
• Bug Fixes: http://support.shoretel.com/kb/view.php?t=ShoreTel-Connect-Mobility-Client-for-Android-Bug-Fixes
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