Changed my order The app changed my order after I had placed it. The quality was good but I did not receive what I thought I was supposed to. Somehow prints were removed from my cart after I had checked out. After reaching out to customer service they just repeated what my order was and not what I actually had in my shopping cart prior to checkout. Was testing this out to be the company for my wedding invitations i will try some other companies before making a final decision.
It's Okay & Great customer service It may just be me. The the app is super easy to use, but for some reason my checkout was not so easy. Literally took me days to load my photos and even contacted support. I'm happy that they were able to extend my discount since it wouldn't work. I didn't have that great of a first try with shutterfly, but I am willing to give them more tries! Great customer service!
App and website need to coordinate Great app that makes ordering simple. I would give it 5 stars if the shopping cart feature communicated with the website. I use both my laptop and phone to place orders. I recently put photos in my cart on my phone, then decided to look at photo books as well. When I logged on using my laptop, the cart was empty. I either needed to start over with the photos or place two orders on the two devices, which means double shipping. Other than that, I have no complaints and still highly recommend shutterfly.
One change request...search options for upload destination folder. I have to scroll and search every time I upload. It's the one missing feature that makes me want to quit using the app because it's time consuming. Also an option that defaults last album uploaded to would save me so much time. I would upload and print so much more. This would make my routine of saving photos a piece of cake.
Cropped pics All of my photos are stored on my phone and quite a few pictures arrive with parts chopped off. Tops of heads is a main issue. Another that I was unhappy with was a picture of myself flanked by two of my sons in their military uniforms. The photo I received had half of each boy chopped off. No idea why they can't size it appropriately when I can do it on my computer. Won't use them again.
Awesome except Many photos will not be recognized or uploaded without a JPEG converter app which is horribly time consuming being you can only convert one pic at a time. I wish they would except all photos & you simply could enjoy an awesome app. Well designed, simple to use, excellent & trust worthy company, replies to comments. If they would resolve this issue, well with five stars & rating change. Thank you for offering a free service.
NEW! Just in time for the holidays – quickly create your personalized holiday cards right from the app
· Choose from a variety of sizes, layouts, trims and sentiments
· Premium foil-stamped designs
· Free the back of the card customization with coordinating patterns and photos
· Improved experience for entering text on Holiday Cards
Other fixes and improvements
· Enhanced photo upload experience with a collapsed folders view
· Support for horizontal swipe to navigate across product categories
Get high quality photo prints & magnets in 1h! Pick up & pay at Walgreen Photo!