
Mansour Mohd
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Worse app for Android devices, since I've got this app, almost every month or after updates, i need to uninstall it, then install back and do the login and identification again, I'm talking about 3 deferent android devices. improper size, almost impossible to reach the top corner menus, hard to select OK from the bottom, call center staff are like robots, uninstall, install back that's all. For you to avoid the hustle, just do the robot action and save your time.
8 people found this review helpful
Sharjah Islamic Bank
April 28, 2026
Dear valued customer,
Thank you for contacting Sharjah Islamic Bank, please share your details at https://www.sib.ae/contact-us and we will contact you shortly.
Thank you for contacting Sharjah Islamic Bank.

Muhammad Ayaan
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Worst experience ever.Its not user friendly. I cant do transaction because of tht biometric issue,tired of it. Lodged a complaint aswell but the only solution they give is to check wifi connection, uninstall then install again. But the issue still continues after doing everything. I can login the app with my biometrics but cant transfer bcoz of the biometric issue. Why cant it catch the fingerprint for transactions to proceed. Its so so annoying.Also the top right menu bar is not accessib
Sharjah Islamic Bank
June 9, 2026
Dear valued customer,
Thank you for contacting Sharjah Islamic Bank, please share your details at https://www.sib.ae/contact-us and we will contact you shortly.
Thank you for contacting Sharjah Islamic Bank.

Muhammed Shafi P
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Very disappointed. After updating to the latest version, it asks for Face ID for fund transfers. The camera opens and shows a “loading, please wait” message, followed by “move closer to the camera.” I tried many times, but after 2–3 minutes, it says “Face ID session has been cancelled.” I’m unable to transfer money.
7 people found this review helpful
Sharjah Islamic Bank
April 13, 2026
Dear valued customer,
Thank you for contacting Sharjah Islamic Bank, please share your details at https://www.sib.ae/contact-us and we will contact you shortly.
Thank you for contacting Sharjah Islamic Bank.