Consistently one of the worst and most frustrating apps i have had to use. Firstly my iphone reports that this app will slow it down and developer needs to remediate. Then functionality to Cancel appoints times out. Finding practitioners doesn't work. Even logging on generates unexplained errors. When are the developers going to look to the overwhelmingly bad feedback and do something to rectify. I feel sorry for my chosen practice that they think they have provided a quality customer service option to their clients only to have this stuff not even working at the most basic level????
It worked for initial few times and after that it keeps showing message "Trouble contacting your practice, please try again later". I have no way out but to close the app and call the reception to book an appointment. Sick but using this app making more sick... :(
Awful. When you choose any practioner it filters the list to a random practioner instead of allowing to browse. If have 3 favourite doctors I'm better off to do 3 individual searches for each doctor than use the any practioner since my favourite doctors may not appear even though I know their available. Better results by calling the practice yourself. Also bookings you made over the phone will not always be echoed in the app giving you fear the appointment wasn't made again requiring you to call the practice. Also the app keeps forgetting my credentials. I set this app for my wife and she keeps asking me to login again. :-(
Disappointingly Useless I wanted this app to be good. Unfortunately it is entirely useless, as it's given me a predetermined list of possible clinics up to 20km south of me, but won't let me access any of the clinics I actually use (closer, to the north of me). My main medical practice definitely uses this app - that's how I found out about it - but the stupid app won't let me connect with my own doctors. I'm so disappointed.
Ridiculous that you can't select any doctor you like. I installed this app for a specific practice that is on the other side of town. I would also like to be able to select my other regular doctors, but no - you only get to choose one doctor that the app decides for you! That is insane! The one I got is one I don't even see anymore. That makes this app totally useless to me. Thanks for nothing. You haven't put much thought into it at all. Think about what people actually need!
It's ok when it work, as it does the job. But it is quite buggy. When I choose any practitioner, it comes up with no appointments. Although if I choose one specific practitioner, I can see the available openings. The app was giving me errors so I reinstalled, now it won't even go past the home screen. Really frustrating.
- Enable refresh of current appointments by pulling down appointment list
- Add option for practice to ask a question