This app provides mobile access to GTAC services from Siemens PLM.

Search, filter and share Knowledge Base articles with your colleagues, get the latest status about your recent incident reports.
Bookmark KB articles, incident reports or check the solution provided by GTAC for the latest closed incident reports.

Keep in touch with our support agents by responding to the desired incident report directly within the app.
If needed call back to an existing incident report directly from within the app.

In case you want to report a new incident simply use the build-in navigation to be directly connected to the related product support agent.


A WebKey is required in order to access the app content.
More information about WebKey can be found here:
https://www2.industrysoftware.automation.siemens.com/webkey/
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What's New

fix: crashes for ASUS Android 5 devices by login view
fix: double refresh icon by swipe in calls
update: text improvements
update: call details stability improvements
update: date formatting for elapsed time
update: message count in call details updated to badge view
update: request dialog in solution center by save bookmark improvements
new: get online information in phone support if country not supported
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Additional Information

Updated
August 4, 2017
Size
9.4M
Installs
100+
Current Version
1.1.16
Requires Android
5.0 and up
Content Rating
Everyone
Permissions
Offered By
Siemens PLM Software Inc
Developer
5800 Granite Parkway Ste 600 Plano, TX 75024-6612 United States
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