SightCall

Designed with field technicians and mobile experts in mind, the SightCall App enables the deskless workforce to engage in interactive, mobile-to-mobile visual support sessions. With the click of a button, technicians in the field can share their environment through a live video stream and receive immediate AR-powered assistance from a remote expert. The expert can see and guide the technician with local and remote controls including:
- Pause Video and Draw on Screen
- Capture and Save HD Photos
- Document Share and Co-Browse
- Remote Flashlight Activation for Better Visibility
- Remote Zoom for Clarity and Understanding
- Collect Product Numbers and Codes with Optical Character Recognition
and More

The SightCall App is compatible with Salesforce, ServiceNow, ZenDesk and other leading workflows and CRMs. Users can automatically save images, videos and associated data back to their case files for continuity and training.

Deployed globally, the SightCall App is used by field service organizations to:
- request visual assistance from the home office or expert of your choosing
- provide visual assistance to other colleagues in the field
- improve service performance and improve customer experience
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3.8
67 total
5
4
3
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1
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What's New

Bug fixes:
Mobile Agent Contact list app on Android 11
Mobile Guest Audio could not use speaker mode
Exiting agent or guest gallery share turns off agent video
Using Snapshot and Display disables the guest camera
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Additional Information

Updated
January 13, 2022
Size
11M
Installs
10,000+
Current Version
4.8.0.1
Requires Android
4.2 and up
Content Rating
Everyone
Interactive Elements
Users Interact
Permissions
Offered By
SightCall
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