
David
Can't do anything with this app unless creating an account. This is stupid given, 1, the device is local and able to connect over BT, and 2, the reason for the device is that there is no connection stable enough to connect to the network during setup, which is the whole reason for the booster in the first place! I ended up using the booster display instead. Worked alright but the info on that screen is horribly documented, so there's been a fair bit of trial and error with the season changes.
7 people found this review helpful

Paul Burns
- Flag inappropriate
- Show review history
UPDATE: Developer response is 3 months too late. Returned unit and bought different brand, which works great. - I was excited to receive my hiboost, as it has good reviews on various websites. However, it will not connect via Bluetooth to my phone, so I cannot complete the setup. Tried contacting support, but cannot get them to understand that Bluetooth will not connect. Support wanted me to drive into a higher signal area and try again, but that has nothing to do with Bluetooth.
17 people found this review helpful
HUAPTEC US INC
October 18, 2023
We're truly sorry to hear about your experience with our hiboost product. We understand your frustration, and we want to make sure you get the help you need.If you can,please leave your contact information and we will contact you to help you solve the problem.

Kenneth Browning
- Flag inappropriate
- Show review history
BIG FAIL! The first day I was able to initially connect via Bluetooth then wifi. Everything worked perfectly. The next day it wouldn't connect at all. Kept saying "request timed out". After trying continuously I was able to get it to connect via Bluetooth but not wifi. I paid close to $600 for this thing. Not a good first impression.
32 people found this review helpful
HUAPTEC US INC
July 29, 2022
At present, the APP does not support the connection of Bluetooth 5.2. Our engineers have been working hard to solve this problem and have made new breakthroughs.Please contact us if your have any question and we will get back to you soon.
Email: support@hiboost.com
Phone: 1-972-870-5666
Chat: SignalSupervisor App