
Linda Winter
I love this app until today when I can no longer split the sound volume between the right and left hearing aids. up until today. that was something I could always do. AI told me to go to the three bar, menu app settings, slide selection but that selection appears to no longer be there. if insignia being bought out by the other company is the cause of this, I wish the new company would wake up and restore that capability in the app as I use it. Only reason I've downgraded app to 4 stars
6 people found this review helpful
Sivantos Pte. Ltd.
February 24, 2026
Hi Linda. Typically, if the option to split the volume sliders is missing, that means the Bluetooth connection between the app and hearing aids is disconnected. You can try to go to the 3 lines > Settings > Stop the app. Afterwards, reopen it and see if the connection is established.

Gary Gerlach
Poor quality all around. Had Brand O hearing aids for 3.5 years and never had a problem. Was suggested by my audiologist that I get a new pair because of newer technology. For whatever reason, I allowed myself to switch to a new brand, Signia. Big mistake! Although they sound a lot more natural than my old Brand O's (probably the newer technology), the right one needed to be replaced in less than six months and the app is totally unreliable.
55 people found this review helpful

Regina Wagner
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I keep getting a tinny sound of my voice and others. I also hear static in my right heart ear. Plus, I don't think the app is user friendly as far as trying to get back to where I adjust each ear separately. This app could definitely be improved on. My husband wears hearing aids also. He is a tech guy by profession. He isn't happy with the app either. UPDATE: terrible app. we constantly fight our settings, getting dropped off bluetooth, a long wait for the hearing aids to connect, and more.
47 people found this review helpful
Sivantos Pte. Ltd.
February 24, 2026
If the aid sounds too tinny, you can go to the Balance section of the app to bring the slider towards Soft. This will work regardless of the Bluetooth connection status (may need to put the phone in Sound mode, not vibrate/mute if Bluetooth is missing). We will work on Bluetooth stability and hope that future release improves the experience.