
A Google user
Terrible. I use a long password that was set when I created my account on the WebExpenses website. The app, for some reason known only to whomever programmed it, has an arbitrary limit on the number of characters that can be entered into the password field. This character limit means that the password I registered with cannot be fully entered in the password field on the app and I cannot log in. Stellar work.
2 people found this review helpful

Lauren Solomon
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Since the new update, I can't put in any claims without the app crashing. Edit to add - I had completely reinstalled the app and it seems to be working now so if anyone is using android and is experiencing crashes since updating, you might need to uninstall the app and re-install completely as restarting the phone and clearing the app data isn't enough to fix it.
4 people found this review helpful
Signifo Ltd
1 December 2020
Hi, I am sorry to hear of the challenges you are currently having with the new app. please can you contact our Support team on 0800 711 7138 who will be happy to help. We can investigate further for you and get this resolved.

Simon Picken
App takes a bit of getting used to and lacks some functionality meaning you have to head to the website to complete some tasks. Also quite buggy. On the whole its worth getting as it is more convenient for snapping and uploading your receipts