Silvertrac Software

Silvertrac

About this app

Silvertrac offers a simple, yet powerful security guard mobile app designed to streamline security enforcement operations, increase employee accountability & improve customer relationships. We offer robust features including customizable guard tours, real-time incident reporting, advanced parking management, employee time clocks, pass down notes, post orders, live GPS tracking and more.

This mobile app is built for officers in the field to report guard tour information such as security incidents, maintenance, and parking issues back to supervisors in real-time for immediate response. All info is submitted to the central issue monitor through our secure cloud-based system, allowing quick relaying of information from patrol companies to their clients.

Managers and supervisors are granted administrative access to the issue monitor for full visibility into their operation. They can track officer movement, view detailed daily activity reports, and gauge employee performance to account for all officer activity.

Monthly subscription required for access. Please contact our Sales team for more information at [phone] ext. 3 or visit https://www.silvertracsoftware.com

For technical support, please visit our help center https://help.silvertracsoftware.com or email us at [e-mail]

Ratings and reviews

The app needs improvements!!! Pictures that are taken come out terrible with the latest update! Not enough room to put the vehicle model name. The app should leave a timestamp each time you arrive and leave a location. You should be able to go back and edit a note before it's been completely submitted. Pictures taken should have a GPS stamp so the location of the picture can be retrieved.

Update: 10/07/2020 Got a hold of techs, and did the email dance. So, heads up, SAMSUNG ONLY, there is notable tone on launch. They told me that is for notifications. When effictive volume is on media. Second: RANDOM LOG OUTS. Their response,"was do to activate apps in the background." Me: has nothing running in background other than Spotify, and texts from my boss. Third: How it was all handled. I had to go through three different techs to get this information. Hope this helps you all

This application is piece of s***. Not intuitive at all. The amount of permissions is requires is ridiculous. It shouldn't need access to my phone, my media, or run in the background. Location I can understand, camera I can understand but everything else is way too intrusive for what the app actually offers in return. I would not recommend this to anyone. If your job requires this app, I would start looking somewhere else for employment.

What’s new

Various Bugfixes
Minor UI Improvements
Removed READ_PHONE_NUMBERS permission