If you want peace of mind, the Basement Defender system is the way to go. The app will notify you at the first sign of any abnormalities (i.e., pump not working, battery not charging, etc.). The folks that support the system are great to work and communicate with as they are very responsive and knowledgeable. They are more than willing to help you troubleshoot any issues you may have with the system, first over the phone and if need be visit your location.
2 people found this review helpful
when it works, it's great. but sometimes it will not open. I am forced to uninstall, then go to Google Play Store and install. then the app works great again. very frustrating.
3 people found this review helpful
Basement Defender LLC
June 28, 2019
Hello Mr. Foerster,
I see that you wrote this review on April 19th, 2019.
We recently released an update that addresses bugs such as the one you described.
Have you tried updating to the latest version?
It should fix the issue you described.
Team Basement Defender
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Basic app...looked better when representative showed me on his phone.....worked for me 3 days...now says Invalid isername or password even if everything is correct....can log in on website with same credentials....uninstalled app and installed again and still cant log in.....after few days after reinstalling...app worked for few days and again cant log in....disaster.....