I bought this 5 months ago from the in-flight magazine on my way to Spain and it worked great. I even had a good customer service experience. This time I paid 19Euros for the 3GB Spain package and it never worked. Customer service said my account showed that I had not registered and gave instructions to register and pay, meanwhile my app showed my payment. When I told them I will complain to my credit card company if it is not fixed, I never heard back from them. Such a shame as when it worked it was great.
Useless device and app.abysml customer service.
Data packages as clear as mud Trying to buy a data package in a region is tricky as all the countries in scope are not listed clearly.
still not sure....
1、Remove the mall to buy products.
2、Fix the bug.
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