Telehealth by SimplePractice

15.1K reviews
Content rating
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About this app

Attend your appointment without leaving your home or office, or car, or private outdoor spot. With Telehealth by SimplePractice, clients and clinicians can participate in 100% secure, HIPAA-compliant therapy sessions from anywhere. Start video appointments instantly, no login or password required.
Updated on
Jan 18, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity and App info and performance
Data is encrypted in transit
You can request that data be deleted
15.1K reviews
Anni Russell
January 9, 2023
The app links very clearly to texted and emailed links from my providers. The interface is more visually focused on my phone. On my computer it has been unclear if there is a full screen option and I haven't wanted to waste time during an appointment with the provider to discover it. The app does feel simple and self-explanatory, but there is occasional legs in communication which can be challenging for conversation. The leg in audio and visual has been mild: less than one second & not constant.
5 people found this review helpful
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Vero H
December 12, 2022
This app has been a great resource for my therapy. Its convenient and useful, and I prefer the versatility of carrying my phone with me, rather than having to pull out and use my computer to access my appointment. Of course, there are the occassional issues with the connection. But they are no more than your average communication app. To expect it to be absolutely infalliable every use is ridiculous. But overall this is a great app and I highly recommend it.
21 people found this review helpful
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January 11, 2023
The flexibility to receive services from anywhere is ideal, but this app loses audio frequently and today I can't log in due to a "bug" the developers have to fix. This detracts from the convenience of the service when my sessions are cut short or can't happen at all. Overall, I'm not a fan of this app.
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January 12, 2023
Hi there - This was a temporary outage that we briefly experienced and it has since been resolved. Thank you for your patience during this time while our engineers worked as quickly as possible to resolve this.

What's new

Thanks for using Telehealth by SimplePractice! Our app is updated regularly to ensure that you have the best experience.

The latest update includes an ability to send chat messages securely during sessions.