SimpliSafe Home Security App

SimpliSafe Home Security Systems

About this app

The SimpliSafe Home Security app lets you control your SimpliSafe security system from anywhere in the world.

Arm and disarm the system, set instant notifications and keep track of everything in an up to the minute timeline. You can even watch and capture live video if you have a SimpliSafe camera.

Ratings and reviews

Easy to install and use. Definitely better than our previously dated ADT system. However, it is disappointing that the cameras require an electrical plug and that you cannot erase camera recordings. I also don't understand why the camera continues to record for 30 seconds after the system is disarmed with a legitimate code. Also, the cameras frequently go offline with no way to remotely reboot them.

The app is very slow to connect to the cameras. I'm guessing it's the app but to be honest I can't be 100% sure. When I get a notification I'd like to be able to click it & see the activity immediately. More times than not it just "updates" continuously. 11/2024 Since the update a few weeks ago,notifications won't actually snooze. No response from customer service after reporting the issue. The above issues from 2021 are STILL an issue.

Lied to about moving me to their 'Standard Plan' which no longer have push notifications/text messages. I've been on their standard plan for 7+ years (started out at $14.99, increased to $17.99 then $19.99 and $21.99 soon) and always had the ability to receive push notifications and text messages from the app. They keep increasing prices and removing features and now lying to customers. They say we never should have had the option to receive those notifications. I've had SAME PLAN for 7yr.

What’s new

Fixes and performance improvements.