SimpliSafe Home Security App

21.7K reviews
Content rating
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About this app

The SimpliSafe Home Security app lets you control your SimpliSafe security system from anywhere in the world.

Arm and disarm the system, set instant notifications and keep track of everything in an up to the minute timeline. You can even watch and capture live video if you have a SimpliSafe camera.
Updated on
Aug 15, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
Data can’t be deleted
21.7K reviews
Bryan M. Vance
August 16, 2022
Solid, but with annoying flaws. It does work, but the app routinely shows outdated information. Like, two hours after I last opened a door and I open the app, it shows 1 entry sensor as open. Only when I click to see which entry sensor is open does it update. For an app that is supposed to be about real time status of a security system, this type of delay is a real drawback. The same happens with videos from its cameras. Oh, and the TOTAL lack of smart alerts.
2 people found this review helpful
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Frank A Caputo
August 4, 2022
First couple of days, it worked GREAT. Then, and now, it won't load to my phone, but tells me not to worry, my security is on and working. However, it tells me to open the App to install more sensors. My indoor camera was working well in "live mode", but it fails to load. Before the App failed, I was told that the camera has no internet connection. Removed/installed several times, but to no avail.. Also, because other Apps and Videos are currently operating on this device.
2 people found this review helpful
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Dawn Marquis
July 20, 2022
We worked through some challenges with good communication. The chat option for technical assistance was extremely helpful! The step by step directions provided and visuals help so much. I really appreciate the hard work you all do to help the consumer like me who might have ability to problem solve but definitely on a learning curve in this content area! Thanks so much!
5 people found this review helpful
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What's new

New Features
Resolved the app crashing when tapping on recent event card thumbnails
Resolved the app freezing when returning to the Dashboard from Recorded Player
Timeline videos were not loading after sign in
App Timeline was not updating appropriately when recording is ongoing
removed the closed message from chat with support card
Other minor bug fixes