
Bryan M. Vance
Solid, but with annoying flaws. It does work, but the app routinely shows outdated information. Like, two hours after I last opened a door and I open the app, it shows 1 entry sensor as open. Only when I click to see which entry sensor is open does it update. For an app that is supposed to be about real time status of a security system, this type of delay is a real drawback. The same happens with videos from its cameras. Oh, and the TOTAL lack of smart alerts.
2 people found this review helpful

Frank A Caputo
First couple of days, it worked GREAT. Then, and now, it won't load to my phone, but tells me not to worry, my security is on and working. However, it tells me to open the App to install more sensors. My indoor camera was working well in "live mode", but it fails to load. Before the App failed, I was told that the camera has no internet connection. Removed/installed several times, but to no avail.. Also, because other Apps and Videos are currently operating on this device.
2 people found this review helpful

Dawn Marquis
We worked through some challenges with good communication. The chat option for technical assistance was extremely helpful! The step by step directions provided and visuals help so much. I really appreciate the hard work you all do to help the consumer like me who might have ability to problem solve but definitely on a learning curve in this content area! Thanks so much!
5 people found this review helpful