
Tim Slim
I keep getting; The Radio id you entered is not active on an account. I wasn't getting this a few weeks ago, all was working well, then once again another update caused the App to keep failing.
9 people found this review helpful
Sirius XM Radio Inc.
February 9, 2023
Hello, did your problem get resolved? If not, we are here to help you! Please do let us know at DealerAppIssues@siriusxm.com.

akaDENO
Doesn't work anymore after the last mandatory update. Now it gives us errors about the radio ID not being linked to any account. The whole point is so we can quickly activate the radios for folks buying cars before they drive them off. Called dealer support and they are of no use without getting customer billing info. Useless.
80 people found this review helpful

Larry Kipnos
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Total garbage, was using an older version because the latest version is broken. Well it now forces you to upgrade to new version that doesn't work. Have lost dozens of potential customers because I have to now tell them we can't activate your trial. I have not been telling them about XM after this forced update. Sirius fix this!
19 people found this review helpful
Sirius XM Radio Inc.
April 27, 2022
Sorry to hear that! Could you write to us at DealerAppIssues@siriusxm.com with more details of your issue? We'd love to help you troubleshoot.