
Rudi Marais
Was in a rather big accident in the middle of nowhere. I used the app as we got off numerous times calling other emergency services. Within seconds someone called me, had my location and dispatched necessary emergency vehicles. Was lady on the other side calmed me down and made the whole experience truly amazing. I would truly recommend loading this app on your phone.
6 people found this review helpful
Namola EMS Group
July 7, 2023
Hi Rudi, thank you for your review of the Namola App. We're so happy that we could assist in your time of need!

Jan Dirix
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I am still unhappy about them tracking my location in the background, storing it, and me having no way to disable it. The emergency contact feature is unclear, and the interface is designed in such a way that it nudges you towards live-sharing. That being said, their emergency response is superb and unparalleled. They got SAPS to me in an emergency in less than 10 minutes, with constant follow-ups. They send security when necessary etc etc. When something happens, I have developed the reflex of opening the app, as it is by far the best way to get access to the appropriate emergency response. People who have seen me use the app, and saw the way Namola coordinates assistance, immediately downloaded the app after. I absolutely recommend the app to anyone. I hope they will take any privacy concerns seriously in future, as their explanation right now is not waterproof.
215 people found this review helpful
Namola EMS Group
October 13, 2020
Hi Jan, thank you for your feedback. Just to let you know that we do not track any of our users locations. We can only access the location when you request assistance through the Namola App. The only people who have access to your location are your trusted loved ones who you choose to share your location with.

Timothy Hastie
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Application clunky and disappointing. For an emergency app, the main page is a newsfeed which spams you. Even after unsubscribing, you cannot change this as the main page. The main feature of this app is the map tracking for emergencies, this should be the main page. Unfortunately a let down. The app needs a major change though. Still doesn't track location correctly and misses complete trips to different cities (even with paid panic tracker).
84 people found this review helpful
Namola EMS Group
June 8, 2021
Hi Timothy, as we mentioned on the phone we are more than willing to assist you with your Panic Trackers if you are experiencing issues with them. We are again sorry to hear that you do not like the changes to the app. The Safety newsfeed is there to ensure you get up to date safety information about your loved ones.