Namola

In-app purchases
4.1
2.58K reviews
ZA Made
500K+
Downloads
Content rating
Rated for 3+
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About this app

Stay safe, connected and protected with South Africa’s biggest and best mobile safety solution.

* Get help from police, ambulance, fire department or traffic officers in any emergency, any time, anywhere
* Share location with loved ones to keep each other safe
* Get Smart Alerts when your loved ones start travelling or arrive safely

All of the above is available for free.

Additionally, with our optional Namola Plus service you can get Armed Response or Private Emergency Medical Services. We also offer standalone panic buttons for extra peace-of-mind.

Namola: Safe by Choice, not Chance
Updated on
Sep 25, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info, and Device or other IDs
This app may collect these data types
Location, Personal info and 3 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

4.0
2.52K reviews
Jan Dirix
October 7, 2020
I am still unhappy about them tracking my location in the background, storing it, and me having no way to disable it. The emergency contact feature is unclear, and the interface is designed in such a way that it nudges you towards live-sharing. That being said, their emergency response is superb and unparalleled. They got SAPS to me in an emergency in less than 10 minutes, with constant follow-ups. They send security when necessary etc etc. When something happens, I have developed the reflex of opening the app, as it is by far the best way to get access to the appropriate emergency response. People who have seen me use the app, and saw the way Namola coordinates assistance, immediately downloaded the app after. I absolutely recommend the app to anyone. I hope they will take any privacy concerns seriously in future, as their explanation right now is not waterproof.
352 people found this review helpful
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Namola EMS Group
October 13, 2020
Hi Jan, thank you for your feedback. Just to let you know that we do not track any of our users locations. We can only access the location when you request assistance through the Namola App. The only people who have access to your location are your trusted loved ones who you choose to share your location with.
Paul Heering
February 26, 2023
Tested the SOS button, and response was swift. But location tracking, and sharing, seemingly only works if the app is open, then erratic or delayed, on two Nokia devices, latest Android 12 and 13 builds available (and prior). Devs attribute issue to Android API, and are working to improve, but problem persists. Disappointing, because there are no problems with native Google Maps timeline or location sharing.
99 people found this review helpful
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Namola EMS Group
November 16, 2022
Dear Paul. We're so sorry to hear that you are struggling with the location sharing! Please send us an email at support@namola so that we can further assist you?
Timothy Hastie
June 8, 2021
Application clunky and disappointing. For an emergency app, the main page is a newsfeed which spams you. Even after unsubscribing, you cannot change this as the main page. The main feature of this app is the map tracking for emergencies, this should be the main page. Unfortunately a let down. The app needs a major change though. Still doesn't track location correctly and misses complete trips to different cities (even with paid panic tracker).
172 people found this review helpful
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Namola EMS Group
June 8, 2021
Hi Timothy, as we mentioned on the phone we are more than willing to assist you with your Panic Trackers if you are experiencing issues with them. We are again sorry to hear that you do not like the changes to the app. The Safety newsfeed is there to ensure you get up to date safety information about your loved ones.

What’s new

Enjoy an improved experience with a seamless registration and design overhaul.

What's new?
Updated Registration:
Join effortlessly with a more user-friendly process. Benefit from safety features right away.

New Look and Feel:
Experience a modern design ensuring an enhanced overall experience.

Locations Take the Lead:
The Location tab is now front and center, allowing quick access to services.

Trusted Namola Functionality Remains:
Rest assured, all trusted functionalities remain unchanged.

App support

About the developer
NAMOLA EMS GROUP (PTY) LTD
dev@namola.com
MULITICHOICE CITY 144 BRAM FISCHER DR RANDBURG 2194 South Africa
+27 79 935 7646

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