Ok for shopping, nonfunctional for checking on past orders. I wanted to like this app. It's generally very pleasant to use; however, there's a bug that makes it impossible to pull up past orders or check the status of current orders. When you attempt to access the "Orders & Returns" section, it prompts you to log in, which would be fine except that when you enter your info, the app thanks you for logging out. Repeated attempts to log in all result in logging out. Very frustrating. Please, Gap, fix your app. I'm using a Samsung Galaxy S5 on T-Mobile.
I read the reviews and thought this possibly couldn't be that bad. They were unfortunately correct. App doesn't even load. Do yourself a favor and use the mobile site.
Still Terrible...Dumpster fire of an app. This app doesn't synch with the broswer site and won't let me login to see my credit card account. Can't see rewards either. Mobile experience is evidence of an overall wayward, iconic U.S. brand. UPDATE: 20-Feb-2016. This app is still terrible. Login screen takes user back to login screen. Unable to view order. App needs a total overhaul. UPDATE: 14-Apr-2016. It's clear Gap isn't monitoring these reviews because there has been no improvement in performance or customer experience. Uninstalling in 3...2...1
I expected better! This app freezes when trying to make purchases! When browsing it does not load the site properly! Annoying! Please fix Gap will loose purchases!
Disappointing Doesn't save my log in information and won't let me check out! Seems like there are overlapping screens when you try to place an order so you can't see anything.
Not Impressed This is a very user unfriendly app. No sort options available. Search is slow. Take it from a girl who only shops on her phone via app, this is the worst! Come on, Gap. Step it up.
GUI enhancements and minor bug fixes
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