Not Useful It'd be great if you could actually see therapists availability when scheduling appts, should you want a specific one, otherwise availability based on massage type. Would be great if the annual client form was uploaded to your profile to access and modify as necessary. The map doesn't seem to work to find nearby or other locations... The only thing helpful in this app is knowing how many massages I have remaining, and the history log of who I saw and when.
Logout then login App isn't terrible. It shows me how many credits I have and when my next appointment is. The thing that's stupid is that the app forces you to log out and then log back in every time you open it. It doesn't tell you to do this, it just doesn't work otherwise. That's just lazy programming.
Please fix App does not show current information on massage history unless I log off and log back in. Unable to mark massage as favorite. These are the main reasons I want to use the app. Other features on app does not seem to work it's blank.
Worthless. Can't make an appointment online. You can request one and then get a call back but what is the point of that? Doesn't show me how many massages I have remaining. Shows that my last massage was in 2014 even though I go every 3-4 weeks. Only rating it a 1 because 0 isn't an option. Massage Envy and my massage therapist are fantastic. This app is a waste.
Not good Information not updated, doesn't locate well, and is basically useless. Finally got my massages updated, but there is still no information under any of the membership benefits sub-headings. Provides no real value.
Super frustrating. If the app actually worked, it would really be great based on the set up. Every time I try to go to a page within the app, it doesn't load -- it just stays blank. Each time I try to update info or save a change, the app freezes. I love Massage Envy, but the app is pointless.
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