Tech support was not helpful when we contacted and assured us we will be recieving a call....a month ago.... have not received one. When it decides to work quality isn't great but can't complain to much. It doesn't work more often than not. Car got egged and was hoping to see footage of who did it but it's not recording at all anymore. It worked fine for temporary uses but don't get for long term usage.
Picture on this is awesome. Motion sensing works pretty good as well. However, the audio sometimes stops working. They can hear me but I can't hear them. Also, I wish that you guys would integrate skybell HD to Total Connect 2.0. I know that only the iOS systems are able to integrate, but if you're using an Android this still is not possible. Hopefully you'll be able to do so in the near future as there are a lot of Android users out there as well.
While the product is good and they have improved it considerably in a year it is worth noting that there is no Alexa integration in the UK. Having contacted support a year ago to be told it would be added soon I have now been told today that there are no plans for it at all and should seek alternative products. Hugely disappointing. Plus points are: free cloud recording and good video quality. Negatives are lack of Alexa integration, noticeable delay between button press and phone alert on android and intermittent connection problems despite having an optimal WiFi setup. To sum up, could be great, but without ongoing improvements it's just average
SAME PROBLEM. Must uninstall and reinstall. Will work for a couple of weeks then stop sending notifications to my phone. Not an IPhone. When will an App be available for desktop? Camera is good. Concept is good. Stops sending notifications. Have to remove and reinstall. Sometimes that works. Could use some help. I am not using an IPhone. Just about to re-install again. Will keep doing this until I get some advice. Have called.
Ifttt no longer works, skybell no longer records vídeos, tech support received all requested info and no response, when are you going to reply?. Notifications are not recording vídeos, that makes the security features not reliable and the device useless. I've clicked multiple notifications and the events with video do NOT show up in the timeline. Skybell is missing very important feature to make it a solid security system. Please add integration with Vera which is the best DIY home automation and security hub. Samsung Smarthings is a terrible product still in beta stage and full of bugs, so having that integration is useless.
It has amazing clarity & color quality in the day & night. I can speak with the person. However, recently it takes a long time to load the live feed & a saved video whether I'm using data or wifi. Skybell: any help or updates to this would be appreciated.
- Fixed bug that was displaying alert with message “Can’t play this video” for recorded activities.
A remote service app that provides control of your security system from anywhere